Make a Referral

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Use this form for participants who already have an NDIS plan and are ready to start supports with Aus Care Community Services.

    Details of the person requiring NDIS support

    Preferred Name *

    Date of Birth

    Plan Start Date:

    Plan End Date:

    Copy of NDIS Plan Provided:

    Interpreter required?

    Management of NDIS Plan:

    Attachment (Optional):

    (NDIS goals or plan/ Medical documents/ Reports/ Health summary)

    Primary carer/ next of kin/ Advocate/ Guardian details (if required)

    Referrer Details

    Organisation:

    Date:

    This form is for individuals who are not yet on the NDIS, or who are currently exploring access and support options. Share what’s happening and what supports may be needed, and our team will respond with practical guidance on next steps.

      Participant/Client Details

      Date of Birth *

      NDIS Number *

      Mode of Communication

      Interpreter Required *:

      Preferred method of communication *:

      Diversity & Cultural Background

      Referee Contact Details (referral to/from)

      Reason for Referral

      Date of Referral *

      Risk Factors

      Type of Risk:

      Risk Rate:

      Empowering participants to access the right support, quickly, clearly, and confidently.

      At Aus Care Community Services, we make it easy for NDIS participants, families, support coordinators, and referrers to connect with the supports we provide, including Support Coordination, In-Home Support, Social Support, Respite, Community Reintegration, Behaviour Support, and NDIS Housing Support pathways.

      Where allied health is required (e.g. NDIS occupational therapy, speech therapy, physiotherapy, behaviour support, or NDIS early childhood intervention), we coordinate with external providers to support integrated, participant-focused outcomes.

      Refer with Confidence

      Ready to get started with your NDIS plan? Let Aus Care Community Services help you take that first step with confidence. Our Support Connection team is here to listen, guide, and empower you.

      Get In TouchCall: 1300 768 092

      Who Can Make a Referral?

      Referrals can be submitted by:

      • Participants (self-referrals welcome)
      • Family members, carers, nominees, and advocates
      • Support Coordinators and Plan Managers
      • Local Area Coordinators (LACs)
      • Hospitals, discharge planners, community services, and other providers
      • Allied health professionals and GPs (when coordination is required)

      We support self-managed, plan-managed, and NDIA-managed participants. If you’re providing a referral on someone’s behalf, we’ll confirm consent and the best contact person during intake.

      What Services Can Be Referred?

      We accept referrals for the NDIS supports we provide, including:

      Coordination and planning

      • Support Coordination (including Support Connection)

      Support at home and in the community

      • Personal Care and In-Home Support
      • Social Support and Group Activities
      • Community Participation and Reintegration Support
      • Respite Care (STA and flexible respite arrangements)

      Specialised supports

      • Behaviour Support
      • NDIS Housing Support pathways (e.g. SIL / SDA / ILO support and coordination)

      If a participant also requires allied health supports (such as OT, speech therapy, or physiotherapy), we can help coordinate with suitable external providers so therapy recommendations integrate well into everyday supports.

      What Information Do I Need to Include?

      To help us assess the referral quickly, it’s helpful to include:

      • Participant details and preferred contact method
      • NDIS number (if applicable) and plan management type
      • What supports are being requested and why
      • Any risks, safety considerations, or support preferences
      • Relevant documents (if available), such as the NDIS plan, reports, or discharge notes

      If you don’t have everything yet, that’s okay, submit what you can and our team will follow up.

      What Happens After I Submit a Referral?

      After you submit a referral, our intake team will:

      • Confirm we’ve received it
      • Review the requested supports and funding alignment
      • Contact the participant (or nominated contact) to confirm details and consent
      • Provide the next steps, timeframes, and an onboarding pathway
      • Coordinate with relevant stakeholders where needed (Support Coordinators, family, external providers)

      We aim to respond within 24–48 hours once the required details are received.