Make a Referral

Empowering participants to access the right support, quickly, clearly, and confidently.

At Aus Care Community Services, we make it easy for NDIS participants, support coordinators, allied health professionals, and families to refer individuals to the services they need. Whether you’re seeking NDIS occupational therapy, speech therapy, physiotherapy, behaviour support, or NDIS early childhood intervention, we’re here to help.

Our referral process is simple, accessible, and designed to reduce wait times. We understand the urgency that can come with accessing NDIS supports, especially for participants with complex needs. That’s why we prioritise responsive communication, transparent pathways, and a participant-first approach.

What Is NDIS Support Connection?

Support Connection is the first of three levels of NDIS support coordination. It is a short-term service focused on building your ability to understand, navigate, and engage with your NDIS plan and funded supports. While it doesn’t involve long-term case management or crisis response, it equips you with the tools and confidence needed to manage your plan independently.

Reach Out

At Aus Care Community Services, We help fill the gaps!

Below you will find the main forms to send through to help provide us with the information to support your claims. We would also like to inform our online guests that we offer over the phone services as well to better your experience, and share our knowledge with you. To get in touch in regards to referrals, please use our contact form below so our A-Team member can organise a meeting with you. Our friendly staff will be in touch with you within 24-48 hours upon receiving all files listed below!

Eligibility for the National Disability Insurance Scheme (NDIS) services is determined through an assessment process. The NDIS aims to provide support to individuals who require assistance with activities of daily living, social participation, and community engagement due to their disability. It’s important to note that eligibility requirements may vary, so it’s advisable to reach out for personalised guidance.

Call us so we can help you classify/find out if you’re eligible.

Call: 1300 768 092

Thank you for considering Aus Care Community Services for your support and care. This referral form is designed to help us better understand the needs of the individual you are referring and ensure that we can provide them with the most appropriate services. Your referral will be handled with confidentiality and care.

    Participant/Client Details

    Date of Birth *

    NDIS Number *

    Mode of Communication

    Interpreter Required *:

    Preferred method of communication *:

    Diversity & Cultural Background

    Referee Contact Details (referral to/from)

    Reason for Referral

    Date of Referral *

    Risk Factors

    Type of Risk:

    Risk Rate:

      Details of the person requiring NDIS support

      Preferred Name *

      Date of Birth

      Plan Start Date:

      Plan End Date:

      Copy of NDIS Plan Provided:

      Interpreter required?

      Management of NDIS Plan:

      Attachment (Optional):

      (NDIS goals or plan/ Medical documents/ Reports/ Health summary)

      Primary carer/ next of kin/ Advocate/ Guardian details (if required)

      Referrer Details

      Organisation:

      Date:

      Start Your NDIS Journey with Confidence

      Ready to get started with your NDIS plan? Let Aus Care Community Services help you take that first step with confidence. Our Support Connection team is here to listen, guide, and empower you.

      Get In TouchCall: 1300 768 092

      Who Can Make a Referral?

      Anyone can refer a participant to Aus Care Community Services, including:

      • NDIS support coordinators
      • NDIS registered providers
      • Local Area Coordinators (LACs)
      • Allied health practitioners and GPs
      • Family members or carers
      • Participants (self-referrals welcome)

      We accept referrals for both plan-managed, self-managed, and NDIA-managed NDIS participants across various support categories.

      What Services Can Be Referred?

      We accept referrals for all services listed below:

      • NDIS Support Coordination
      • NDIS Occupational Therapy
      • NDIS Speech Therapy
      • NDIS Physiotherapy
      • NDIS Behaviour Support
      • NDIS Dietitian Services
      • NDIS Early Childhood Intervention
      • Allied Health Assessments
      • NDIS Functional Capacity Assessments
      • NDIS Housing Support and Home Modifications
      • NDIS Social Support and Community Reintegration
      • NDIS Respite and SIL (Supported Independent Living)

      If you are unsure which services best suit the participant’s needs, our intake team is happy to help review the plan and recommend appropriate supports.

      What Information Do I Need to Include?

      To ensure your referral is processed promptly, please include the following:

      • Participant’s full name and contact details
      • NDIS number and plan management type
      • A copy of the NDIS plan (or key goals/needs if unavailable)
      • Referrer details (if applicable)
      • Requested services or assessments
      • Relevant documentation or supporting reports (e.g. previous assessments, GP letters)

      You can submit referrals via our secure online form, email, or directly through your organisation’s CRM.

      What Happens After I Submit a Referral?

      Once we receive your referral, our friendly intake team will:

      1. Acknowledge receipt within 1–2 business days
      2. Review the referral and assess eligibility and funding alignment
      3. Contact the participant or their nominee to arrange service commencement
      4. Liaise with support coordinators to ensure the participant’s plan is supported holistically
      5. Book assessments or therapy sessions based on clinical availability and location

      We are committed to keeping referrers updated throughout the onboarding process.

      Why Refer to Aus Care Community Service?

      • Registered NDIS providers delivering high-quality, person-centred care
      • Fast response times and clear communication with all stakeholders
      • Flexible delivery options customised to participant preferences
      • Extensive experience supporting diverse age groups and complex needs
      • Collaborative, integrated approach across therapy disciplines
      Get In Touch